How do I see my student's meal account balance?
Enter your student's last name and EISD Identification Number. Click "Check Balance" and the web store shows your student's balance as of the previous school day. To add money to the account, enter the amount and click "Buy Now".
How do I get my student's ID number.
Ask your student! For security reasons we can not give out your child’s ID number over the phone. If your child does not know their ID number, you must visit your child’s school in person and present identification to obtain that information. You will need this ID number each time you make a meal payment so it is a good idea to keep in a safe place. ID numbers remain the same throughout EISD. They do not change when your child transitions through grade levels or campuses.
How do I add money to my student's account?
Visit https://Eanes.RevTrak.net. Select Meal Payments in the top left hand menu. Then select the Meal Payment for your student’s campus. Enter the student’s last name, ID number and the amount you would like to add. Select Buy Now. Select Go to Checkout. If you are a new customer select Go to Checkout under the New Customer section. On the billing screen, you will be prompted to enter an email and password. An email will be sent to the address you provide to verify that the payment was accepted.
My credit card was not accepted.
Make sure you enter the credit card billing information in the “Billing Information” section. This must be the billing address where you receive your mailed credit card bill. We accept MasterCard or VISA, debit or credit card.
Special note to Debit Card users: Many banks “reserve” the amount you attempt to charge each time you make an attempt, even if the debit card is declined. While the money will not be withdrawn from your account, a reserve will prevent you from making other withdrawals for several days and MAY create an overdraft. If your debit card was not accepted due to “address verification error”, contact your bank to have them update their information to the Address Verification System.
When will my child have money in the account to use?
Payments made before 8:00 am will be available for use the same school day in time for lunch. Payments made after 8:00 am may not available until the next school day. Balances shown online are as of the previous school day's activity.